Frequently Asked Questions (Q&A)

We sell both wholesale and retail.

Our minimum order quantity is 30 cartons, depending on the product.
Each carton contains 8 pairs.

We currently have two showrooms:

Istanbul, Turkey (Mimar Hayrettin, Gedik Paşa Cami Sk. No:26 34130 Fatih / İstanbul, Türkiye)
Sofia, Bulgaria(ул. „Индустриален път“, 1289 Mirovyane, Bulgaria)

We operate on an FOB (Free On Board) basis from Istanbul, Turkey and Sofia, Bulgaria.

While we do not provide direct shipping services, we work with trusted shipping partners that customers can choose from.

You can review our shipping partners and terms here:
https://wholesale.trefir.com/policies/shipping-policy

All sales are conducted ex-warehouse in Istanbul.

You can place your order directly through our online wholesale store:
https://wholesale.trefir.com/

You can also contact us through our Contact Us page:
https://wholesale.trefir.com/pages/contact-us

Or reach us by phone:
📞 +90 536 495 82 56

Our team will get back to you as soon as possible.

This depends on stock availability.
If the items are in stock, mixing different models and sizes is possible.

This depends on the specific product and the time of inquiry.

We produce the following footwear brands:

• Dr. Klompa
• Dr. Mez
• Tigerline
• Mat Star

Yes, we offer flexible payment terms depending on the order.

Please leave your contact details, and our sales department will contact you shortly.

To view our wholesale prices, you must register first.

Step 1: Register here:
https://wholesale.trefir.com/pages/register-to-shop-wholesale

Step 2: After registration, you will receive a confirmation email.

Step 3: Go to the login page and enter your registered email address:
https://shopify.com/authentication/86400794948/login

Step 4: You will receive a 6-digit login code by email.
Enter the code to access your account and view prices.

If you didn’t find your answer, please use the chat or contact form and our team will assist you.